Enbrighten outdoor smart switch (plug) not connecting - Devices & Integrations - SmartThings Community

Enbrighten outdoor smart switch (plug) not connecting - Devices & Integrations - SmartThings Community

Hey all, After reading the forums here I bought an Enbrighten outdoor smart switch (plug). Unfortunately I have been unable to connect the device to my v2 hub. After scanning the QR code it get stuck on ‘preparing’ - see screenshot attached. I tried adding it by Brand instead of QR but it cannot even find that option in Canada under enbrighten. Anyone have a solution??

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